At StormDigitalArt, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our digital products.
1. Information We Collect
1.1 Personal Information
When you make a purchase or create an account, we collect:
- Name and email address
- Billing information (processed securely through our payment providers)
- Order history and download records
- Communication preferences
1.2 Automatically Collected Information
When you visit our website, we automatically collect:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our site
- Referring website addresses
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Process Transactions: Fulfill your orders and provide download links
- Customer Support: Respond to your inquiries and provide assistance
- Account Management: Maintain your account and order history
- Marketing Communications: Send newsletters and promotional offers (with your consent)
- Improve Our Services: Analyze usage patterns to enhance user experience
- Legal Compliance: Comply with applicable laws and regulations
3. Payment Information Security
We prioritize the security of your payment information:
- We do not store credit card details on our servers
- All payment transactions are processed through PCI-DSS compliant payment processors (Stripe, PayPal)
- Payment data is encrypted using industry-standard SSL/TLS protocols
- We never have access to your full credit card numbers
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Essential Cookies: Enable core website functionality (shopping cart, authentication)
- Analytics Cookies: Understand how visitors use our site (Google Analytics)
- Marketing Cookies: Deliver relevant advertisements and measure campaign effectiveness
You can control cookie preferences through your browser settings. Note that disabling certain cookies may limit website functionality.
5. Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Payment processors, email service providers, and hosting services
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide you with access to purchased products
- Comply with legal obligations (tax records, transaction history)
- Resolve disputes and enforce our agreements
You may request deletion of your account at any time, subject to legal retention requirements.
7. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Opt-Out: Unsubscribe from marketing communications
- Data Portability: Receive your data in a structured format
- Object: Object to certain processing activities
To exercise these rights, contact us at privacy@stormdigitalart.com
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
9. Children's Privacy
Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
11. Security Measures
We implement industry-standard security measures to protect your information:
- SSL/TLS encryption for data transmission
- Secure server infrastructure
- Regular security audits and updates
- Access controls and authentication protocols
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a notice on our website or sending an email. The "Last updated" date at the top indicates when the policy was last revised.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: privacy@stormdigitalart.com
- Support: support@stormdigitalart.com
- Website: Contact Form
14. GDPR Compliance (European Users)
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):
- Right to withdraw consent at any time
- Right to lodge a complaint with a supervisory authority
- Right to restrict processing in certain circumstances
Our lawful basis for processing your data includes contract performance, legal obligations, and legitimate interests.
15. California Privacy Rights (CCPA)
California residents have specific rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising CCPA rights
Note: We do not sell personal information.
